Shipping policy
Shipping Policy
Order Processing
At GROOVYDUDZ, we are committed to delivering your order as quickly as possible.
- Orders placed before 2:00 PM (IST) are generally processed and dispatched on the same business day.
- Orders placed after 2:00 PM (IST) are typically dispatched within 24 business hours.
- Orders received on Sundays or public holidays will be processed on the next business day.
Once your order has been shipped, a tracking link will be shared via SMS, WhatsApp, or email (where applicable).
Delivery Timeline
Estimated delivery time after dispatch:
- Metro Cities: 2–4 Business Days
- Tier 2 & Tier 3 Cities: 3–6 Business Days
- Remote & Rural Areas: 5–8 Business Days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, natural disasters, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment is completed.
Delayed Delivery
While we work with reliable courier partners, occasional delays may occur. We appreciate your patience and will assist you in tracking your shipment whenever required.
For shipping assistance, contact us:
Customer Support: +91-8700705146